Quick Answer: Does North Face Have Warranty?

How do I know what North Face jacket I have?

Where can I find the name or item number of my product.

If your item still has the original tag, the item name and number are written on it.

If not, you should be able to find the style of a The North Face® product on the internal label.

It begins with an A or C followed by 3 letters or numbers..

Does North Face use YKK zippers?

North Face uses YKK zipper. You can see the white tag inside beside it is a holographic tag. … All North Face backpack has a whistle on the back portion of the bag.

Does the North Face warranty cover zippers?

All, in all, except for the lead time that sounds like pretty damn good customer service! TNF warranty doesn’t cover normal wear and tear or accidents. So fabric being worn or rips and tears wouldn’t be covered. Stuff like zippers failing, or stitching pulling out would be.

How do you get stains out of a North Face jacket?

We do not recommend stain removers. Instead, we recommend using liquid detergent in the pre-wash cycle of your washing machine to remove stains and heavy soil. If your machine does not have a pre-wash cycle, simply soak the garment in warm water with liquid detergent.

What can you do with old North Face jackets?

Our Clothes the Loop program encourages people to drop off unwanted clothing and footwear at The North Face Retail and Outlet Stores. Recycle your used apparel and footwear (any condition, any brand) at our stores and earn a $10 reward toward your next purchase of $100 or more at The North Face.

What is North Face return policy?

Items purchased online can be returned online or at The North Face retail stores within 60 days of purchase. Items purchased in a The North Face retail store between February and March must be returned in-store within 120 days of purchase. If purchased outside of this window, the normal 60 day return policy applies.

How long is North Face warranty?

two yearsThe North Face® products are fully warranted to the original owner against defects in materials and workmanship for two years. If a product fails due to a manufacturing defect we will either repair the product without charge, replace the product or credit the product at our discretion.

How do you fix a rip in a waterproof jacket?

Lay the jacket on a smooth, flat surface. Dip a cloth or cotton swap in rubbing alcohol and carefully clean the area around the hole, both inside and outside the jacket. Bring the edges of the tear together. Squeeze a thin layer of urethane-based seam sealer on the fabric patch and on the torn area of the garment.

How long does it take to get a refund from North Face?

14 daysYour refund will be processed as soon as the item(s) you have returned are inspected by our quality assurance team. Once the return has been approved, it can take up to 14 days for the refund to be made by The North Face® to your payment services provider (for example your credit card supplier).

How do you wash a North Face jacket?

Wash in warm water with a mild powder detergent. Rinse several times to remove all the dirty, soapy water. An extra spin cycle will also remove excess water. Line dry, or tumble dry on very low, or no heat.

Does North Face replace zippers?

If the teeth are broken or it is missing any components at the bottom of the zipper, the whole zipper will need to be replaced. TNF has a great warranty, so you might want to bring it back to the store where you purchased it to see if they will repair the zipper under warranty.

How do you fix a rip in a down jacket?

How to Repair a Down or Nylon JacketClean the repair area with isopropyl alcohol to remove any dirt or body oils that may prevent a good bond. Trim any loose threads or feathers.Peel off the backing on a Tenacious Tape Mini Patch or Gear Patch and apply it over the rip, tear, or hole. … Apply pressure from the center out.

How do you fix a tear in fabric?

Thread a needle double and knot one end (how to thread a needle). At the bottom of the rip, insert the needle underneath the fabric and come to the top. Take a small stitch to secure the end. Move across the rip and take another vertical stitch.

Do North Face do repairs?

If your product by The North Face® fails or is damaged due to a manufacturing or workmanship defect, we will repair, replace or credit you for the item(s). … Products that are not clean will be rejected.

Can you return north face without receipt?

Returns without the original receipt, exchange receipt or order details from an online account can only receive a merchandise exchange at the lowest selling price of the item(s), and only at the discretion of store management. Returns will be credited back to the original form of payment.

What courier does North Face use?

FREE The North Face Returns | Collect+ delivered by Yodel.

How often do north face restock?

we do not have restock dates for items on the site.